Refund and Returns Policy
Return & Refund Policy Returns
At Ezyki, we strive to provide high-quality electronic components and modules. If you are not satisfied with your purchase, you may request a return under the following conditions.
Customers may request a return within 7 days of receiving the product.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in the original packaging
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Proof of purchase (order number or invoice) is required
Certain items such as soldered components, damaged electronics, or items altered after delivery may not be eligible for return.
Return Process
To initiate a return, please contact us at:
or through the contact form on our website.
Once your return request is approved, you will receive instructions on how to send the product back.
Products must be returned to our warehouse using a courier or postal service.
Return Shipping
Unless the product is defective or incorrect, customers are responsible for return shipping costs.
If the return is due to:
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defective product
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incorrect item shipped
Ezyki will cover the return shipping cost.
Refunds
After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days.
Refunds will be issued to the original payment method used during purchase.
Damaged or Incorrect Products
If you receive a product that is:
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damaged
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defective
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incorrect
Please contact us within 48 hours of delivery with photos of the product and packaging.
We will arrange a replacement or refund.
Non-Returnable Items
The following items cannot be returned:
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Used electronic components
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Products damaged after delivery
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Items without original packaging
Contact Information
If you have questions about our Return & Refund Policy, please contact us:
Ezyki
Website: https://ezyki.com
Email: sales@ezyki.com